truTRTL Home Appliances Pvt Ltd Emerges as a Fast-Growing Customer-First Appliance Brand from Delhi

New Delhi [India], February 26: truTRTL Home Appliances Pvt Ltd, a contemporary home and kitchen appliances brand headquartered in Delhi, is rapidly establishing itself as a trusted name in India’s competitive consumer appliances market. Founded by Mr. Manish Verma and Mr. Naman Jain, the company is built on a strong online-first vision, focusing on delivering value, convenience, and safety-driven products to modern households.

Since its inception, truTRTL has positioned itself as a customer-centric brand that refuses to compromise on product quality in order to compete on price. Instead, the company leverages operational efficiencies, a robust supply chain, and technology-driven systems to maintain competitive pricing while ensuring consistent quality standards. This approach has enabled the brand to gain significant traction across leading e-commerce and quick-commerce platforms such as Amazon, Zepto, and Blinkit.

truTRTL designs and manufactures a wide range of home and kitchen appliances including air fryers, kettles, sandwich makers, ceiling fans, nutri mixer grinders and egg boilers. Each product is conceptualized keeping Indian consumers’ real-life needs in mind — from compact urban homes and hostels to young couples setting up their first households. By deeply understanding customer pain points and usage behavior, the company delivers appliances that consistently offer more value than their price point suggests. This value-driven proposition is reflected in strong customer ratings ranging between 4.1 and 4.5 stars across multiple platforms.

One of the company’s standout achievements has been its rapid scale-up in the ceiling fan category. Within just six months of launch in a highly competitive and price-sensitive segment, truTRTL successfully scaled sales to 250 units per day. Additionally, the company operates on an efficient 20–25 day inventory cycle, achieving high inventory churn while maintaining unit-level profitability. Today, truTRTL processes more than 65,000 orders every month across channels, underscoring the growing consumer trust in the brand.

What truly differentiates truTRTL from competitors is its strong customer-first philosophy. The company has invested heavily in building a robust CRM system and AI-enabled backend operations. Customer feedback is rapidly analyzed and integrated into product improvements, enabling quick iterations and enhanced user experience. The brand offers multi-channel AI-enabled customer support across email, voice, website, and WhatsApp, ensuring faster resolution times and higher satisfaction levels. This agile, tech-enabled ecosystem allows truTRTL to respond proactively to shifting market dynamics and evolving consumer preferences.

“Our vision has always been to create appliances that genuinely improve everyday living,” said the founders. “We believe customers should never have to choose between affordability and quality. By optimizing our operations and supply chain, we ensure they receive both.”

Beyond operational excellence, the company has demonstrated strong financial discipline. truTRTL is already profitable at the unit level and has set ambitious growth targets of achieving a ₹100 crore topline within the next 24 months. With a clear roadmap in place, the company is also targeting ₹500 crore in revenue within five years.

Looking ahead, truTRTL is actively expanding its product portfolio and geographic footprint. The brand is deepening its presence in international markets while simultaneously piloting offline retail expansion within India. Strategic corporate tie-ups, enhanced manufacturing capabilities, and strengthened supply chain infrastructure form key pillars of the company’s growth strategy. These initiatives are designed to support scale while preserving the brand’s commitment to quality and customer satisfaction.

As India’s home appliance market continues to grow, driven by rising disposable incomes and increasing demand for convenience-led products, truTRTL aims to position itself at the forefront of this transformation. By blending technology, operational agility, and a relentless focus on customer experience, the company is setting new benchmarks in a traditionally price-sensitive industry.

With innovation embedded at its core and a clear long-term vision, truTRTL Home Appliances Pvt Ltd is poised to redefine value-driven appliances for the modern Indian household — and beyond.

For more information, visit: https://truTRTL.com
Email: info@truTRTL.com

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